Aiello Voice Assistant
for Hospitality (AVA)
Try the first 24/7 multilingual Voice Assistant fully customized for hospitality and create a new luxury guest experience?.
CONTACT US
Aiello in London UI GIF
Create a Data-driven Hotel Customer Journey with Aiello Voice Assistant (AVA)
Hotel AI Solution that Increases Productivity, Grows Revenue and Enhances Guest Satisfaction
All-in-One Fully Customizble AI Solution for Your Hotel
Hello AI! Bi-directional communication speaker to serve as your phone, alarm clock, digital concierge, message & notification board 24/7!
Alarm
Clock
Time
Set Alarm
International Time
Weather
Digital Concierge
What’s the Wi-Fi password?
Where and when is breakfast?
Where’s the gym?
When is check-out time?
Room Service
Welcome Mode
Cleaning & Do Not Disturb
Bring Water or Fresh Towels
Customer Complaints and Messages
Phone
Front desk call
Room call
Emergency call
Reduce Front Desk Workload by 60%!
Control 100% of the property-specific answers to guests’ questions for personalization and upsell.
Transportation Information
Bus, trains, subway, parking lots
Food Recommendations
Any amazing food and great bars in the area
Tourist Spot Recommendations
Tourist areas, scenic spots and must-visit places
Local Services
Convenience stores, post offices, banks and hairdressers Aiello Task Management System (TMS)
Manual processes have been a persistent challenge for hotel operations staff, impacting efficiency and guest satisfaction.
At Aiello, we understand that exceptional execution behind the scenes is the key to creating personalized guest experiences that keep them coming back.
Find out more!
Aiello Task Management System User InterfaceAiello Task Management System User Interface
Check out the Aiello TMS demo video
Vector
Play Video
Drive Productivity with our
AI-powered Hotel Operations Software
Aiello TMS helps you to Automate Tasks, Save Costs and deliver Exceptional Guest Experiences.
Book a Demo
Upgrade Your Hotel Operations with TMS
Cost-Effective Solutions
for Every Hotel
We understand the importance of cost-effectiveness. That’s why TMS is designed to be cost-effective, catering to hotels of all sizes. Streamline your operations without breaking the bank and witness an immediate return on investment.
Aiello Task Management System is a cost-efficient solution for hotels of all sizes
Aiello Task Management System helps hotels streamline repetitive processes, such as task management.
Say Goodbye
to Manual Tasks
Stay connected with your team and effortlessly assign tasks. Create your own workflow, modules and tasks with our fully customizable templates.
No digital literacy? No problem! Our intuitive interface ensures a smooth transition, boosting productivity and ensuring everyone is on board.
Boost Productivity
with Real-time Updates
Real-time updates help to optimize your staff’s productivity, reducing their workload and empowering them to deliver exceptional guest experiences consistently.
This leads to increased employee satisfaction and dramatically reduces the turnover rate, saving you time and resources.
Aiello Task Management System brings clarity to hotel operations in form of realtime updates.
Aiello Task Management System integrates with Aiello Voice Assistant (AVA) for smoother guest-staff communication.
Easy Integration with
Aiello Voice Assistant (AVA)
With TMS’s seamless integration with Aiello Voice Assistant (AVA), your guests will enjoy top-notch service round-the-clock. From the time they issue a voice command to AVA, to the time when the request is completed, task management becomes a breeze.
TMS also works well with guest-facing technologies and backend systems, such as Property Management Systems (PMS), POS, PABX.
Explore Aiello Voice Assistant (AVA)
Improve Operations
with Data-Drive Decisions
Access detailed reports and analyze operational data to understand your team’s performance
and identify hidden opportunities.
With a clear understanding of your business today, you’ll pave the way for better business tomorrow.
Aiello TMS AI Insights
What does TMS help you to achieve?
Ai & Data Driven
AI & Data-driven
Understand your guests like never before, and analyze your team performance with actionable insights
Productivity Everywhere
Productivity Everywhere
Cloud-based centralized platform for all hotel operations; mobile access from anywhere.
Unmatched Flexibility
Unmatched Flexibility
Create the platform you need with customized modules, workflows and processes
Outstanding Support
Outstanding Support
Flexibility requires personalized support by a team of hospitality experts
Aiello TMS integrates with your best tools
Book a Demo
Aiello TMS integrations
Usage Scenarios
Housekeeping
Aiello Task Management System_bullet
Improve housekeeping productivity:
automatic room assignment and task allocation
Aiello Task Management System_bullet
Save time:
remote access, PMS integration, reassignment
Aiello Task Management System_bullet
Operations reports:
track status and updates times, team performance
Aiello TMS Housekeeping
Aiello TMS Maintenance
Maintenance
Aiello Task Management System_bullet
Better issues management:
seamless issues reporting, automatic task dispatch, attach images and technical documents
Aiello Task Management System_bullet
Optimize planning:
schedule tasks, create checklists, organize team agenda
Aiello Task Management System_bullet
Business intelligence:
data insights, repair times, maintenance performance
Front of House
Aiello Task Management System_bullet
Boost Concierge capabilities:
track and streamline all requests, dispatch across departments
Aiello Task Management System_bullet
improve interactions with guests:
guest messaging app, phone solution, and AVA notification system all centralized on one platform
Aiello Task Management System_bullet
Drive loyalty:
track guest preferences, deliver personalized services, ensure your team goes the extra mile
Aiello TMS Front Desk
Aiello TMS Guest Service
Guest Services
Aiello Task Management System_bullet
Increase revenue:
upsell hotel services, optimize restaurant and facilities bookings, communicate special offers to guests
Aiello Task Management System_bullet
Enhance guest support:
track packages and deliveries, manage lost & found items, centralize and act on complaints, send notifications directly to the room
Hotel Management
Aiello Task Management System_bullet
Keep track of your team:
deep insights on team performance, check operation status and identify room for improvements
Aiello Task Management System_bullet
Improve operations based on data:
impactful dashboards for comprehensive reporting, make informed business decisions to streamline your operations
Aiello Task Management System_bullet
Encourage collaboration across departments:
use scheduling, customized workflows and auto-task dispatch to enhance cross-function collaboration
Aiello Task Management System Title image_Departments-05
Aiello TMS call Center
Call Center
Aiello Task Management System_bullet
Reduce repetitive work:
release pressure on call center agents with automatic task assignment
Aiello Task Management System_bullet
Communicate better with guests:
send customized notifications and messages to guests
Aiello Task Management System_bullet
Enhance guest satisfaction:
seamlessly send satisfaction surveys throughout the guest journey
50% improvement in business performance
Save up to
1 full-time staff /
100 rooms
80% of
guest requests
automated
